Privacy Policy

Welcome to Damangames.ai’s Privacy Commitment

At Damangames.ai, your privacy and trust are our top priorities. As the official platform for Daman Game, Daman Games, and the Daman login portal, we are committed to safeguarding your personal information and ensuring your data is handled transparently, securely, and in compliance with all applicable laws. This Privacy Policy explains in detail how we collect, use, store, share, and protect your information when you interact with our services, whether through our website, mobile app, or customer support channels.

We encourage you to read this policy thoroughly. If you have any questions, our dedicated privacy team is always here to help.

Why We Collect Your Information

We collect your information to provide you with a seamless, secure, and personalized experience on Daman Game and Daman Games. This includes enabling your Daman login, ensuring responsible gaming, processing transactions, and keeping our platform safe and enjoyable for everyone.

What Information We Collect

Personal Information

When you use Daman Game or Daman Games, we may collect the following:

Full name (for identity and account verification)
Date of birth (to confirm you meet the age requirement)
Contact details: Email address, mobile number, and address
Government-issued ID (for KYC and regulatory compliance)
Payment information: Bank account, UPI ID, wallet details, and transaction history
Photographs or documents: When required for verification or customer support

Technical and Usage Information

Device data: Device type, model, operating system, browser version
IP address and location data (for fraud prevention and compliance)
Daman login activity: Login/logout times, session durations, failed attempts
Gameplay data: Games played, scores, wins/losses, transaction logs
Cookies and similar technologies: For remembering preferences and analytics

Communication Data

Support interactions: Emails, chat transcripts, and call recordings with our support team
Feedback and surveys: Responses you provide to help us improve Daman Game and Daman Games

How We Use Your Data

We use your information for several important reasons:

Account Creation and Management

To register and verify your account using the Daman login system
To maintain accurate user records and prevent duplicate or fraudulent accounts

Transactions and Payments

To process deposits, withdrawals, and promotional credits securely
To comply with anti-money laundering (AML) and fraud prevention regulations

Personalized Experience

To recommend games, send tailored offers, and remember your preferences
To analyze gameplay trends and improve Daman Game and Daman Games for all users

Security and Compliance

To monitor for suspicious activities, unauthorized access, or policy violations
To comply with legal obligations, regulatory requests, and law enforcement inquiries

Communication

To send you account updates, security alerts, and important notifications
To provide customer support and resolve any issues you may encounter
To send promotional communications, if you have opted in (you can unsubscribe anytime)

Legal Basis for Processing

We process your data based on:

Your consent (given when registering or opting in to specific features)
Contractual necessity (to provide Daman Game and Daman Games services)
Legal obligations (compliance with Indian and international laws)
Legitimate interests (such as fraud prevention, platform security, and service improvement)

How We Share Your Information

Your privacy is paramount. We do not sell or rent your personal data. However, we may share your information in these situations:

Service Providers

We work with trusted third-party partners who help us operate Daman Games effectively, such as:

Payment processors (for secure transactions)
Cloud hosting and IT support providers
Identity verification and KYC agencies
Marketing and analytics partners (for platform improvements)

All partners are contractually bound to protect your data and use it only for authorized purposes.

Legal and Regulatory Authorities

We may disclose your information if required to:

Comply with a legal obligation, court order, or regulatory request
Respond to law enforcement investigations or prevent fraud/crime
Protect the rights, property, or safety of Damangames.ai, our users, or the public

Business Transfers

If Damangames.ai is involved in a merger, acquisition, or asset sale, your data may be transferred to the new entity, but you will be notified and your rights will remain protected.

How We Protect Your Data

Your security is our responsibility. We use multiple layers of protection, including:

Encryption: All sensitive data is encrypted during transmission (SSL/TLS) and at rest
Access controls: Only authorized staff can access personal data, and only as needed
Regular security audits: We test and update our systems to defend against threats
Fraud monitoring: Automated systems detect suspicious activity and unauthorized access
Data minimization: We only collect what we need and retain it only as long as necessary

Cookies and Tracking Technologies

We use cookies and similar tools to:

Keep you logged in and remember your preferences
Analyze traffic and usage patterns to improve Daman Game and Daman Games
Deliver personalized content and promotions (with your consent)

You can control cookie preferences in your browser settings. Disabling cookies may limit some features but will not block access to essential services.

Data Retention Policy

We keep your personal data only as long as necessary for:

Fulfilling the purposes outlined in this policy
Meeting legal, regulatory, and audit requirements
Resolving disputes and enforcing our agreements

Once your account is closed or the data is no longer needed, we securely delete or anonymize your information, unless retention is required by law (for example, financial transaction records).

Your Rights and Choices

We respect your rights and empower you to control your data:

Access and Correction

You can view and update your personal information at any time by logging into your Daman Games account or contacting our support team.

Data Portability

You may request a copy of your data in a commonly used, machine-readable format.

Deletion and Restriction

You can request deletion of your account and personal data, subject to legal retention obligations. You may also ask us to restrict processing in certain circumstances.

Consent Withdrawal

You can withdraw your consent for marketing or other optional features at any time—just use the unsubscribe link in emails or contact support.

Objection

You may object to our processing of your data for certain legitimate interests (such as direct marketing).

We will respond to all requests promptly and in accordance with applicable laws.

Protecting Children’s Privacy

Daman Game and Daman Games are strictly for users aged 18 and above. We do not knowingly collect or store data from minors. If we discover a user is underage, we will immediately delete their information and close their account.

International Data Transfers

Your data may be processed and stored in India or other countries where our partners operate. We ensure all transfers comply with applicable data protection laws and that your rights remain protected, regardless of where your data is handled.

Data Breaches and Incident Response

We take data breaches seriously. If a breach affecting your personal data occurs:

We will investigate and contain the breach immediately
We will notify affected users and relevant authorities as required by law
We will take steps to prevent future incidents and improve our security posture

Your Responsibilities

While we work hard to protect your data, you also play a role in keeping your information secure:

Use a strong, unique password for your Daman login and change it regularly
Do not share your account credentials with anyone
Log out after each session, especially on public or shared devices
Notify us immediately if you suspect unauthorized access or a security issue

Third-Party Links and Services

Daman Game and Daman Games may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

How to Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to our dedicated privacy team:

Email: privacy@damangames.ai
Support Portal: Available via your Daman login dashboard

We are committed to resolving your concerns promptly and transparently.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new features. When we do, we will post the updated policy on this page and update the “Last Updated” date below. For significant changes, we may also notify you by email or through the Daman Games platform.

Please check this page regularly to stay informed about how we protect your information.

Frequently Asked Questions (FAQs)

What information does Daman Games collect about me?
We collect personal information (such as your name, contact details, and payment info), technical data (like device and IP address), and usage data (including gameplay and transaction history) to provide and improve your experience.
How does Daman Games use my data?
Your data is used for account management, secure transactions, personalized gaming, customer support, legal compliance, and platform improvements.
Is my information shared with third parties?
We do not sell your data. We only share it with trusted partners (like payment processors) or when required by law.
How can I access or update my personal information?
Log in to your Daman Games account or contact our support team to view or update your details.
Can I delete my Daman Games account and data?
Yes, you can request account closure and data deletion. Some data may be retained for legal reasons.
Does Daman Games use cookies?
Yes, we use cookies for login, personalization, and analytics. You can manage cookie settings in your browser.
How does Daman Games keep my data safe?
We use encryption, access controls, regular security audits, and fraud monitoring to protect your information.
What should I do if I suspect unauthorized access to my account?
Change your password immediately and contact our support team for assistance.
How long does Daman Games keep my information?
We retain your data only as long as needed for legal, regulatory, and operational purposes.
Can children use Daman Game or Daman Games?
No, our services are strictly for users 18 and older. Accounts found to be underage will be closed.
Will I be notified if this policy changes?
Yes, we will notify you of significant changes via email or through the platform.
Who can I contact with privacy questions?
Email privacy@damangames.ai or use the support portal in your Daman login dashboard.